At Nell Inc., we are committed to protecting the privacy of our users. This privacy policy describes how we collect, use, and protect personal information related to our smart phone application and beacon for personal property tracking and temperature monitoring.
The Nell App is used to visualize sensor and location data collected by Nell Tags and the Nell Software Platform. For example, the Nell Tag may transmit a temperature reading to the Nell Software Platform. The Nell Software Platform pushes that temperature reading to the Nell App, which visualizes that data in various formats such as charts, push notifications, and alerts.
Information We Collect
We collect certain personal information from our users when they use our smart phone application. This includes:
- Personal Information: We may collect personal information from our users, such as their name, email address, and phone number, when they create an account on our application or contact us for support.
- Location: We may request access to your location solely for the purpose of displaying your location on the map interface. We do not store, share, sell or otherwise utilize your location information.
How We Use Information
We use the information we collect to provide our users with the best possible experience using our smart phone application and beacon. Specifically, we use this information for the following purposes:
- To provide customer support to our users.
- To improve our products and services.
How We Protect Information
We take the security and privacy of our users' information very seriously. We implement a variety of security measures to protect the information we collect, including:
Encryption: We encrypt all data transmitted between our beacon and smart phone application to ensure that it cannot be intercepted or read by third parties.
Access Controls: We restrict access to user data to only those employees who need it to provide our services.
Regular Audits: We conduct regular audits of our security practices to ensure that we are protecting our users' information to the best of our ability.
Disclosure of Information
We may disclose user information to third parties in the following circumstances:To comply with legal obligations, such as a court order or subpoena.
To protect the safety and security of our users, our products, or the public.
In connection with a merger, acquisition, or sale of all or a portion of our business.
Your Rights
Our users have the right to access and control their personal information. Specifically, they have the following rights:
- Access their personal information.
- Correct any inaccuracies in their personal information.
- Request that we delete their personal information.
- Object to the processing of their personal information.
California Residents:
California residents have the right to know what personal information is being collected about them, the source of the information, the purposes for which it is being collected, and whether it is being sold or disclosed to third parties. They also have the right to request the deletion of their personal information and to opt-out of the sale of their personal information to third parties.
EU Citizens: EU citizens have the right to access, rectify, and erase their personal data, as well as to restrict processing, object to processing, and data portability.
To exercise any of these rights contact us at info@findnell.com.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make material changes to this policy, we will notify our users by email or by posting a notice on our website.
Last Updated: 6/11/2023